Since 2006: Crafting natural, slow-cooked dog food in Nepal to prevent illness and nourish pets no preservatives, no chemicals, just pure love.

Refund and Returns Policy

Return Policy | LP Product Homemade
Website: lpproducthomemade.com

We want you to be happy with your purchase. If for any reason you are not satisfied, we are here to help.

Returns
We accept returns within 7 days of the delivery date. To be eligible for a return, the item must be in its original condition unused, unopened, and in the same factory condition as when you received it. Items that have been used, damaged, or altered in any way will not be accepted for return.

How to Request a Return
To start a return, please contact us through our website at lpproducthomemade.com or Whatsapp: +977-9702764061 within 7 days of receiving your order. Our team will guide you through the next steps. Requests made after 7 days of delivery will unfortunately not be accepted.

Who covers the return shipping?
The customer pays for the return delivery charge.

Conditions We Do Not Accept

We will not be able to process a return if the product:

Has been used or opened
Is not in its original packaging
Has been damaged after delivery
Is missing any parts or accessories
Is returned after the 7-day return window

Refunds
Once we receive and inspect the returned item, we will notify you about the status of your refund. If the return is approved, your refund will be processed within a reasonable time.

Questions?
If you have any questions about our return policy, please reach out to us at info@lpproducthomemade.com or at +977-9702764061.
We are always happy to help.

Need help?

Contact us at +977-9702764061 for questions related to refunds and returns.